Welcome to World Beam TV’s Privacy Policy
We are committed to protecting your privacy and ensuring a secure IPTV experience. This privacy policy explains how we collect, use, and safeguard your data when you interact with World Beam TV.
Who Are We?
We are World Beam TV, a global IPTV service provider. You can contact us by email at info@worldbeamtv.com. We do not currently appoint a Data Protection Officer; however, any enquiries regarding your personal data can be addressed via the contact details above.
Why We Collect Information
To deliver our services effectively, we collect and use personal information in the following scenarios:
- To respond to your enquiries
- To provide product and service details
- To process your subscriptions and payments
- To fulfill our legal or regulatory obligations
- To improve service delivery based on our legitimate business interests
- With your consent, to send promotional material and updates
What Information We Collect
We may collect the following types of information:
- Name, contact details (email, phone, address)
- Account and login information
- Payment details
- IP addresses and device data
- Browsing activity on our website (e.g., pages viewed)
- Customer service history and feedback
- Application-related data if you apply to work with us
- Cookies and usage analytics (see “Website Usage” section)
Sharing of Information
In the course of our operations, we may share information with:
- Trusted service providers
- Payment gateways and credit agencies
- Internal staff (support, development, sales)
- Legal, regulatory, and governmental authorities if required
- Logistics partners (for hardware or promotional shipping)
When You Use Our Website
We use cookies to improve your browsing experience and analyze website traffic. These include:
- Session cookies to maintain functionality during visits
- Google Analytics cookies to generate usage reports
You can disable cookies via your browser settings, although this may affect site performance. Google’s privacy policy can be viewed at https://policies.google.com/privacy.
When You Submit an Enquiry
If you submit an enquiry through our website, we may collect your:
- Name, email address, phone number
- Country, company name, job title
- Interest in specific products or services
We use this data to respond to your request and follow up on your interest, based on our legitimate business interest. This information may be processed within our CRM system and email marketing tools such as Mailchimp.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
Your Rights
You have the right to:
- Request access to your personal data
- Correct or update inaccurate information
- Withdraw consent where applicable
- Request data portability
- Request erasure of your data under certain conditions
- Restrict or object to processing if legally valid
To exercise your rights, contact us using the details provided above.
Updates to This Policy
We regularly review and update our Privacy Policy. Any major changes will be communicated directly to users when applicable. This document’s date will be updated with each revision.